Welcome to our Knowledge Base
Where do I send new photos and videos of my product listings?
Please send new photos to [email protected], and be sure to include the name of the company and product. Photos must follow the guidelines below to be included.
General Photo Guidelines
- No text or timestamps (including phone numbers)
- No logos of products (i.e. coca cola)
- Highest resolution possible
- G-rated images (no photos of people holding beers or being indecent)
- No fish blood/guts, dirty shirts, dirty boats, etc…
- No heavily photoshopped photos.
- Stock photos are ok as long as they represent products and have a valid license.
- JPEG or PNG format only.
- Must be 1mb or less in size
General Video Guidelines
- Videos must be pulled from Youtube or Vimeo only.
- Copyright material is prohibited (audio, images, trademarks etc…)
- Phone numbers and websites of the partner are prohibited.
- If the phone number/website is at the end of the video, this might be acceptable per approval.
- Logos are acceptable.
- Videos need to be near-production quality.
- Audio needs to be clear and understandable.
- Picture/Video cannot be pixelated, overexposed, jittery, etc..