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Partner Solutions – Terms of Service

Partners Solutions - Terms of Service

Effective 1/1/2025, the following terms apply to TripShock’s Featured Placement Service. By participating, suppliers agree to adhere to these guidelines to maintain eligibility.

Placement Definitions

  • Category Placement: Our Category Featured Placement promotes your listing on the category results page (e.g., Destin > Parasailing). This placement provides a targeted spotlight on your listing to travelers actively searching to book within your category. The results are increased impressions and clicks from “ready-to-purchase” (high conversion) travelers.
  • Destination Placement: Destination Placement promotes your listing on the Destination results page (e.g. Things to Do in Destin) as well as on the Category results place, blog pages, landmarks, and several other areas. These additional placements can increase your listing’s visibility by up to 10x! This dramatic increase in impressions leads to more clicks and ultimately more sales.

Category - Unlimited Impressions

  1. Commission: 27% commission on all bookings.
  2. Price Parity: Listings must offer price parity with the supplier’s direct pricing.
  3. Performance Requirement: Suppliers must maintain a minimum average rating of 4 stars.
  4. WaveRez Partners: WaveRez partners are eligible for one free listing per category.
  5. Category Limit: Suppliers are allowed one listing per category.

Destination Placement - Unlimited Impressions

  1. Commission: 30% commission on all bookings.
  2. Price Parity: Listings must offer price parity with the supplier’s direct pricing.
  3. Performance Requirement: A minimum of 20 reviews is required (5 reviews for private charters). Suppliers must maintain a minimum average rating of 4 stars.
  4. WaveRez Partners: WaveRez partners are eligible for one free listing in this placement category.

Termination, Reporting, and Commission Adjustment

  • To discontinue your Featured Placement, please email TripShock Partner Support at [email protected] with a 30-day notice. Once terminated, your listing will be removed from Featured Placement, and the commission rate will return to the standard rate.
  • Booking reports are available upon request.
  • Commission adjustment for Featured Placement applies to ALL bookings, not just bookings sourced from featured placement clicks.

These terms are designed to ensure high-quality listings, price fairness, and excellent customer experiences while providing suppliers with premium visibility on TripShock.

 

If you have questions or require further details, please contact Partner Support.